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Identity Personality Test Research in Hong Kong

Wednesday, February 10th, 2010
Identity Questionnaire Research Results – A synopsis
No reproduction without permission.

Introduction to the Study and Outline of the Phases

In September 2008, Quest Partnership Ltd, PsyAsia International, and the Hong Kong Institute of Vocational Education (HKIVE) embarked on a project to translate the Identity Self-Perception Questionnaire from English into traditional Chinese. The reason for translating the questionnaire was to produce an occupationally focused personality questionnaire that could be used in China and Hong Kong SAR. At the same time, Quest were also producing a new Careers Report for the Identity system. This enabled the volunteer students to gain useful feedback on their questionnaire. The project was headed up by Max Choi of Quest Partnership Ltd and Dr. Graham Tyler of PsyAsia International. Max Choi is an Occupational Psychologist with BPS chartered status and has substantial experience in designing and validating tests. Graham Tyler is a registered psychologist and has a PhD based on psychometric assessment and validating tools for predicting performance at work in Asia.

The research was split into several stages:

Translations – involving the translation and back-translation of Identity into Simplified and Traditional Chinese by professional staff at HKIVE.

• Pilot Study – using the translated Identity questionnaire.

• Phase 1 Testing – a sample of participants at HKIVE completed the Chinese Identity questionnaire.

• Phase 2 Re-testing – participants were asked to complete the questionnaire for a second time one month later i.e. re-testing to determine the reliability of the questionnaire items.

• Data Cleansing – first to identify and remove ‘rogue’ answer sheets from students who did not complete the questionnaire seriously.

• Data Analysis & Results– analysis of the data and understanding the results.

Producing Norms and Building this into the New Career Focus Report – norms were produced based on these Hong Kong students. This norm group was used for the new Career Focus Report which is now available for the Hong Kong education sector.

Translation into Simplified Chinese – the project to translate the Identity Questionnaire into simplified Chinese and have it available online was completed in December 2009.

Translations

In September 2008, the questionnaire was translated into both Traditional and Simplified Chinese by 4 individuals at the HKIVE who hold the British Psychological Society’s Level A and B Certificates of Competence in Occupational Testing. This process was supervised by Dr. Graham Tyler, who has a good understanding of principles behind item construction. The translated questionnaire was sent to the test publishers (Quest Partnership Ltd) in the UK for evaluation and further refinement, working with Chinese natives now resident in the UK.

The translated questionnaire was then back-translated into English by lecturers in the English language department at the HKIVE. Independent back-translation provides the quality check of how effective the translation has been. The back-translation was checked against the original version of the questionnaire to ensure it retained its overall theme and meaning. A few items achieved poor back-translations and these were reviewed and improved and back-translated again to check that the translation had improved. The traditional Chinese translation took precedence on the basis that this would be evaluated first and then simplified Chinese would follow at a later date.

Pilot Sample

20 students at VTC completed the translated traditional Chinese questionnaire. They also completed a form which collected their feedback on items that they did not fully understand or where they felt the wording could be improved. This feedback was analysed and a few minor improvements were made for the next phase.

Phase 1 Testing

In October 2008, a large sample of 800+ Chinese students at HKIVE completed the Traditional Chinese Identity Questionnaire. Most of these administrations were conducted under standardised test administration conditions during classes. The final sample after data cleansing consisted of 421 students.

Phase 2 Testing

One month later many of the Chinese students from the Phase 1 testing were invited to complete the questionnaire again. The test-retest study is based on 206 students who completed the questionnaire again. Most of these administrations were conducted under standardised test administration conditions during classes.

Students were entered into a monetary prize draw as an incentive to take part in the research. Also, students received a Career Focus Report from their completed questionnaire.

Data Cleansing

Identifying ‘Rogue’ Responses

We placed stringent requirements on the data that could be used. It was evident that a proportion of the student responses were not usable. This may be as a consequence of asking the students to complete the questionnaire as part of class work. So although they were volunteers, the request during class time may have resulted in some slightly ‘reluctant’ volunteers. Also, others may have become bored after starting the questionnaire and may not have taken the whole questionnaire seriously, unlike real candidates applying for jobs. So a small minority will complete the questionnaire in a non-serious manner. Only a few rogue answer sheets can be visually identified (e.g. students who have put in the same response for the whole column or making neat zig-zag patterns on the answer sheet). So we needed to employ more sophisticated techniques to identify other ‘rogue’ respondents in order to remove these from our sample before conducting further analysis on the data.

Removing Answer Sheets with Too Many ‘3’ Responses

The instructions for completing the questionnaire clearly states that 3 should be used sparingly. But for this Chinese student sample, the mean number of ‘3’s chosen was 30.4, with a Standard Deviation (SD) of 32. For our UK sample however, the mean number of ‘3’s chosen was 9.85, with a SD of 15. It was decided that participants who responded with over 71 unsure ‘3’ responses would be removed from the sample i.e. this means that they are putting down ‘3’ to over a third of their questionnaire items – which is much too high. A caveat to this however is that given the “middle-way” philosophy in the East, it can generally be anticipated that central tendency responding will be higher in China than in the West.

Removing Answer Sheets with Random Responses

We employed two established methods to detect answer sheets which were being completed randomly i.e. the True Response Inconsistency (TRIN) and the Variable Response Inconsistency (VRIN) methods. Both methods are based on paired items which are highly associated in that knowing an individual’s response to one item will provide a very high level of prediction of their response to the other item. Therefore, when a person scores below a certain threshold with many paired items, we can be confident that their responses to the questionnaire have been random.

Data Analysis and Results

Test Re-Test Reliability

At Phase 2, students completed the Identity Questionnaire again about one month after the Phase 1 original completion of the questionnaire; we were able to conduct a Test-Retest analysis. This allows us to look into the stability or reliability of the questionnaire over time.

The final sample size for the test-retest was 206 after all the data cleansing procedures were conducted. Overall the vast majority of Identity scales were reliable. A small number of scales were below the benchmark of .70. However we need to be reminded that we are dealing with a translated questionnaire so we would expect some loss of reliability compared to the original questionnaire. So the original English Identity questionnaire sets the upper limits.

The original English Identity single scale test-retest coefficients ranged from .77 to .92 (based on a test-retest sample of 121). For the translated traditional Chinese questionnaire the test-retest coefficients ranged from .58 to .87. Seven of the 36 Identity questionnaire scales reported less than ideal test-retest coefficients:

• Consultative .57
• Psychological .61
• Empathy .57
• Adaptability .60
• Theoretical .62
• Rational .59
• Reflective .58

Interestingly, it might be argued that these scales are less meaningful to this student sample and different results are likely to be obtained in a business sample.

Internal Consistency Reliability

Another method to determine reliability is to look at internal consistency of each scale to see how well items within a scale correspond with one another. From this analysis we identified nine scales at a lower range of reliability coefficients than our ideal of 0.7:

• Social Presence .60
• Direct .61
• Empathy .58
• Adaptability .60
• Decisive .67
• Self Potency .53
• Self Protecting .62
• Social Desirability .63
• Reflective .43

Combining the two methods of establishing reliability it was useful to see if there were any scales that would have both low test-retest and low internal consistency reliability. The following 2 scales had lower reliabilities than ideal:

• Empathy
• Adaptability

We will be collecting more data so with more extensive use of the tool with participants who will be completing the questionnaire for non-research purposes we do expect the reliabilities to improve.

Study Results: Comparisons with UK Data

The results for this group of Hong Kong students were compared against the UK working population and also against a group of UK A Level applicants and Final Year Students for a Design & Technology course at a UK university.

The group of Hong Kong students compared to the other groups tended to be slightly lower on the following scales:

• Independent
• Critical
• Multi-Tasking
• Variety Seeking
• Determined
• Self Potency
• Positive

However, it is not possible to determine exactly why these differences are found as there are a range of variables as to how the groups differ from each other e.g. motivational aspects as the students were volunteers rather than real job applicants; age differences; cultural and educational experience differences; work experience differences.

Producing Norms & Developing the Career Focus Report

A set of Hong Kong student norms has been established (N= 421) and more data will be added to this at a later date when it becomes available.

At the same time as this research Quest Partnership also developed a new Career Focus Report for Identity and participating students were provided with a report. This new report has been developed with educational clients in mind but can be used by other clients supporting individuals with career guidance. Currently, the report can be normed against the UK working population and the Hong Kong students.

Translation into Simplified Chinese

The project then made traditional Chinese available as an online solution for clients with a view to collect on-going norms data and to work with any clients who can support with validation studies. In December 2009 the simplified Chinese version was also made available online.

If you are interested in training to use the Identity Questionnaire or if you would like to work with PsyAsia in distributing this assessment, please do get in touch with us.

Free Webinar – Identity Self-Perception Questionnaire

Monday, December 7th, 2009

Identity Psychometric Personality Questionnaire Webinar

Identity Psychometric Personality Questionnaire Webinar


Attendees will be introduced to this personality assessment which produces the most comprehensive assessment of personality on the market. Key decision-makers will also have an opportunity to trial Identity.

-Overview of the Identity Self Perception Questionnaire
-Scales of Identity
-Derived Psychological Models
-Identity Reports
-Identity Online
-Benefits of Identity
-Applications of Identity
-Comparison with other leading questionnaires
-Identity Accreditation

Click here to register

Psychometric Tests in Singapore

Friday, November 20th, 2009

The Market for Psychometrics in Singapore

There are so many Psychometric Tests on the market in Singapore now, the task of choosing the right one is not easy. Choice is always a good thing, however as humans we often look for easy or stereotypical ways of making those choices and they are not always the best ones to make. For example, a client of ours was preparing for an upcoming team-building session. He approached us asking if we had a certain test that he could use in that session. Our answer was that we don’t supply that test for various very good reasons. The client’s response was “but so many people use it”. This is a typical response.   Another potential client had been looking around in Singapore for Psychometric Personality Tests to use in his training sessions as an added benefit.  He categorically advised us that he was not interested in validity and was looking for something simple and cheap!  The reality here is that at best he is wasting his time and the time of those who will complete his tests.  At worst and most likely, his trainees will be led to believe things about themselves which frankly may not be true (reliable or valid!). 

Science, Psychology, Psychometrics and the Real World of Business

As busy professionals we often assume that if lots of other people are using a test it must be a good one. This is a huge mistake. Our evolution has programmed us to be seduced by glossy advertising materials and confident, friendly salespeople. On the other hand, we have a tendency to be turned off by less glossy scientific figures, statistics and perhaps psychologists such as myself who speak about the science and real value behind a test, its validity! Ultimately then, both our clients and ourselves as psychologists have problems to overcome!!

Psychologists have to be able to explain in more “glossy” terms about the technical properties of a test and our clients, usually the HR and aligned professions, are invited to turn their ears our way for a little while, just long enough to get the notion that there is more to a psychometric test than meets the eye!

Technical Properties of Psychometric Tests

When we talk of the technical properties of a psychometric test, we are referring to things such as its reliability and validity as well as how it was constructed. If a test is constructed well, it will take time. Not months, often years. The test will also evolve over time such that more and validity data will be added to its manuals. This process is costly, hence good tests cost money.

If you come across cheap tests, that should start to ring alarm bells. It’s possible to write a few questions on a napkin in a restaurant and call it psychometric and even try to sell it. If it looks good and the questions look relevant perhaps it will sell and gain a huge following. But how reliable is that test?

In other words, can it provide consistent measurement of your candidate? If your bathroom scales provide different results each time you weight yourself you take them back and say these are not reliable. Likewise with a test, you need to ensure that it is consistently assessing the constructs that it purports to assess. We often come across new clients who are shocked when we tell them that good personality tests often contain around 200 questions. However, buyer beware! We know that the longer the test, the more reliable the results (as long as it is not so long that the candidate falls asleep!).

An unreliable test can not be a valid test, hence reliability is a precursor to validity. However, validity is arguably the most important aspect of a test. You choose to use tests because you want them to illustrate where a candidate stands in terms of their ability or personality or in order to predict how your candidate will perform or behave in a job. The test’s ability to meet this need is referred to as validity.

Some tests on the market are simply more valid that others. In fact, one test in the past year has proven to be more valid than all other tests it was compared with on the market!  How come users stay with their current test then? Perhaps because of preference, habit, price, mass-following and so on. However, do ask yourself and your test supplier, how valid is your test – this is the single most important technical property in a psychometric test!

Sometimes tests which are more valid will be more expensive but this makes sense. If a test took a long time to develop, was developed well and by a reputable publisher and is based on well founded theories that have been researched internationally, then surely it is worth paying the extra as such a test will provide an excellent return on investment with its strong validity.

Training to use Psychometric Tests in Singapore 

Properly developed psychometric tests require proper training to be used competently. If your test supplier requires that you undergo very limited or no training, this is a reflection of the test as well as their lack of understanding of psychometrics. You need to understand the concepts referred to above, as well as error in testing and how to make decisions based on test results, let alone how to feed back results properly to candidates and decision-makers. The type of questions (i.e., forced choice versus rating scales) will also dictate how you can use the results – you need to be trained to understand this! In some parts of the world (South Africa for example), only psychologists can use psychometric tests. Whilst this is a strict rule, it has its logical basis in how easy it is for untrained professionals to use tests wrongly.

Purchasing Psychometric Tests in Singapore

You may also wish to consider where you purchase your tests from, particularly in Singapore. In recent years we have seen an influx of profiteers in the industry who seek to make money but lack any depth of understanding in psychometrics or psychology at work. This will change in time as psychology in Singapore develops. For now however, be wary of this and we suggest that you only purchase psychometric tests from fully registered organisational psychologists who have a firm grounding in personality, psychometrics and psychology at work and who are answerable to professional competence and ethics boards.  Many of those selling psychometric tests in Singapore are simply not answerable to anybody in terms of their conduct or competence.  You can therefore not be certain that any advice they provide is relevant, up-to-date or will work in your organisation.

There are many more things to be aware of when choosing psychometric tests in Singapore. We cannot entertain them all here due to space constraints. You may wish to look out for training courses in Psychometric Assessment such as our our Psychometric Assessment at Work training which leads to the internationally recognised British Psychological Society Level A and B Certificates of Competence in Occupational Testing.  Such courses will prepare you further for choosing the right test and therein avoid costly selection and development mistakes. Look for courses run by experts in psychometrics who are based in Singapore and hence have a strong understanding of test use aligned with local culture, laws and practice.

Note: some Singapore firms will ship in overseas trainers to run psychometric training.  We suggest you avoid this training reseller model given that the facilitator is based overseas and is thus likely to lack knowledge of the Singapore business/legal and cultural environment for Psychometric Testing.

This article is Copyright PsyAsia International Pte Ltd.
It was originally written for Human Resources Magazine in Singapore
A shorter version of the article appears in the magazine’s November 2009 issue

BPS Level A & B Training in Singapore & Hong Kong

Tuesday, June 16th, 2009

British Psychological Society Level A and Level B Certificates of Competence in Occupational Testing Singapore and Hong Kong Public Courses / Asia in-house training

 

Introduction

PsyAsia International is pleased to offer public training for BPS Level A Occupational Testing and BPS Level B Occupational Testing in Singapore and Hong Kong. We have a strong reputation as Asia’s leading and most experienced psychometric assessment training provider. Training is provided by resident psychologists who are fully registered with professional practice boards. We do not bring in overseas facilitators to run training. What’s more, being psychologists, PsyAsia provides all the post-course support necessary ourselves – there is no need to send your queries outside of Singapore or Hong Kong or have a local non-psychologist representative “try” to give you the correct answer! More still, your money stays in Singapore or Hong Kong to fund the country and the wealth of its people! For more reasons to choose us for Psychometric Assessment Training, click here.

What is the BPS Level A Certificate of Competence in Occupational Testing?

It is a certification recognised internationally which demonstrates that the holder has a high level of competence in the foundation and theory of psychometric tests in general and the application and professional use of aptitude tests in particular. Our Level A course syllabus has the following learning objectives:

  • Register with all UK test publishers and be able to purchase tests.
  • Understand the range and types of tests available.
  • When to use tests, and importantly – when not to.
  • Decide which tests are appropriate for a particular situation.
  • Conduct a job analysis and identify the assessment requirements.
  • Have an appreciation of other assessment methods.
  • Administer, score and interpret aptitude tests.
  • Make informed decisions using test data.
  • Provide quality feedback to clients and candidates.
  • Integrate tests into a wider recruitment or assessment process.
  • Have a sound grasp of statistical concepts used in testing.
  • Appreciate the importance of test reliability and validity.


Full details of our BPS Level A Training in Singapore and Hong Kong

Download Psychometric Assessment at Work Course Factsheet

What is the BPS Level B Certificate of Competence in Occupational Testing?

It is a certification recognised internationally which demonstrates that the holder has a high level of competence in Psychometric Assessments of Personality. Our Level B course syllabus has the following learning objectives:

  • Increase delegate’s awareness and understanding of individual differences between people.
  • Integrate the use of personality assessments into selection and development activities.
  • Decide which questionnaires are appropriate for particular situations.
  • Administer, score and interpret personality data.
  • Provide professional selection feedback to both candidates and recruiting customers.
  • Coach individuals to develop their approach using personality information.
  • Use personality questionnaire information to support structured interviewing.
  • Critically assess the value of different tools for specific purposes.
  • Identify and reject inflated claims of validity – so-called ‘Barnum’ or ‘horoscope’ effects.
  • Relate personality factors to organisations’ core competencies.
  • Design and write selection reports for recruiting clients / managers.
  • Design and write development reports to aid self-awareness of clients / managers.
  • Maintain appropriate records and data for audit, research and feedback purposes.
  • Demonstrate professional Best Practice and compliance to employment legislation.


Full details of our BPS Level B Training in Singapore and Hong Kong

Download Psychometric Assessment at Work Course Factsheet

Who is the facilitator for the Level A and B Training?

Dr. Graham Tyler is an award-winning registered organisational psychologist and resident of both Singapore and Hong Kong. He is Executive Director of PsyAsia International, a university lecturer, a published author and a reviewer for the Journal of Personality and Individual Differences among other things. As a resident of Asia, he has a passion for Asia as well as for ensuring psychometric test competence in Asia. He was the first to bring regular BPS Level A and B training to Singapore and Hong Kong. His PhD focussed on psychometric assessment and performance at work in Asian organisations. You can read more about Dr.Tyler and his work here.

Psychometric Test Training Course Dates

To view published dates for any of our psychometric training courses, including the BPS Level A and B Certificates in Singapore and Hong Kong, kindly click here.

Training for the BPS Certificates of Competence in Occupational Testing outside of Singapore and Hong Kong?

If you are not in Singapore or Hong Kong and do not wish to travel to these places, you may wish to consider inviting us to run an in-house course for you. We have run in-house psychometric training in many places over the years, including Malaysia, China, India, Dubai, Qatar and Thailand. Additionally, we have a partner in the UK who runs public training in Gloucestershire and London and we accept bookings for their courses at our website. To view all published course dates please click here.

Frequently asked questions about PsyAsia’s Psychometric Assessment at Work Course
which leads to the BPS Level A and B Certificates

With our wealth of experience in running these courses, PsyAsia has built up a knowledgebase of FAQs over the years. Please view our <a href=”" mce_href=”" Psychometric Assessment Training FAQs here:
http://www.psyasia.com/supportsuite/index.php?_m=knowledgebase&_a=view&parentcategoryid=3&pcid=2&nav=0,2

What if the BPS Level A and B Certification is not for me?

Sure, the course is hard work and it is a long course (6 days!). At the end of the course you will be extremely confident about test use and will be
able to order just about any aptitude test on the market. You will be qualified to use the Identity Personality Questionnaire and the Apollo Profile (provided you sit the free Apollo Exam). However, this particular course is not for everyone! In view of this, PsyAsia – as Asia’s leading psychometric test training organisation – provides a range of other options:

 

Look out for our new modular training and live online learning coming late in 2009…another first from PsyAsia!

Article copyrght PsyAsia International Pte Ltd
Not to be posted on any non PsyAsia or Psychology1 Group Site

 
 
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