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Archive for the ‘Reliability of Psychometric Tests’ Category

Identity Personality Test Research in Hong Kong

Wednesday, February 10th, 2010
Identity Questionnaire Research Results – A synopsis
No reproduction without permission.

Introduction to the Study and Outline of the Phases

In September 2008, Quest Partnership Ltd, PsyAsia International, and the Hong Kong Institute of Vocational Education (HKIVE) embarked on a project to translate the Identity Self-Perception Questionnaire from English into traditional Chinese. The reason for translating the questionnaire was to produce an occupationally focused personality questionnaire that could be used in China and Hong Kong SAR. At the same time, Quest were also producing a new Careers Report for the Identity system. This enabled the volunteer students to gain useful feedback on their questionnaire. The project was headed up by Max Choi of Quest Partnership Ltd and Dr. Graham Tyler of PsyAsia International. Max Choi is an Occupational Psychologist with BPS chartered status and has substantial experience in designing and validating tests. Graham Tyler is a registered psychologist and has a PhD based on psychometric assessment and validating tools for predicting performance at work in Asia.

The research was split into several stages:

Translations – involving the translation and back-translation of Identity into Simplified and Traditional Chinese by professional staff at HKIVE.

• Pilot Study – using the translated Identity questionnaire.

• Phase 1 Testing – a sample of participants at HKIVE completed the Chinese Identity questionnaire.

• Phase 2 Re-testing – participants were asked to complete the questionnaire for a second time one month later i.e. re-testing to determine the reliability of the questionnaire items.

• Data Cleansing – first to identify and remove ‘rogue’ answer sheets from students who did not complete the questionnaire seriously.

• Data Analysis & Results– analysis of the data and understanding the results.

Producing Norms and Building this into the New Career Focus Report – norms were produced based on these Hong Kong students. This norm group was used for the new Career Focus Report which is now available for the Hong Kong education sector.

Translation into Simplified Chinese – the project to translate the Identity Questionnaire into simplified Chinese and have it available online was completed in December 2009.

Translations

In September 2008, the questionnaire was translated into both Traditional and Simplified Chinese by 4 individuals at the HKIVE who hold the British Psychological Society’s Level A and B Certificates of Competence in Occupational Testing. This process was supervised by Dr. Graham Tyler, who has a good understanding of principles behind item construction. The translated questionnaire was sent to the test publishers (Quest Partnership Ltd) in the UK for evaluation and further refinement, working with Chinese natives now resident in the UK.

The translated questionnaire was then back-translated into English by lecturers in the English language department at the HKIVE. Independent back-translation provides the quality check of how effective the translation has been. The back-translation was checked against the original version of the questionnaire to ensure it retained its overall theme and meaning. A few items achieved poor back-translations and these were reviewed and improved and back-translated again to check that the translation had improved. The traditional Chinese translation took precedence on the basis that this would be evaluated first and then simplified Chinese would follow at a later date.

Pilot Sample

20 students at VTC completed the translated traditional Chinese questionnaire. They also completed a form which collected their feedback on items that they did not fully understand or where they felt the wording could be improved. This feedback was analysed and a few minor improvements were made for the next phase.

Phase 1 Testing

In October 2008, a large sample of 800+ Chinese students at HKIVE completed the Traditional Chinese Identity Questionnaire. Most of these administrations were conducted under standardised test administration conditions during classes. The final sample after data cleansing consisted of 421 students.

Phase 2 Testing

One month later many of the Chinese students from the Phase 1 testing were invited to complete the questionnaire again. The test-retest study is based on 206 students who completed the questionnaire again. Most of these administrations were conducted under standardised test administration conditions during classes.

Students were entered into a monetary prize draw as an incentive to take part in the research. Also, students received a Career Focus Report from their completed questionnaire.

Data Cleansing

Identifying ‘Rogue’ Responses

We placed stringent requirements on the data that could be used. It was evident that a proportion of the student responses were not usable. This may be as a consequence of asking the students to complete the questionnaire as part of class work. So although they were volunteers, the request during class time may have resulted in some slightly ‘reluctant’ volunteers. Also, others may have become bored after starting the questionnaire and may not have taken the whole questionnaire seriously, unlike real candidates applying for jobs. So a small minority will complete the questionnaire in a non-serious manner. Only a few rogue answer sheets can be visually identified (e.g. students who have put in the same response for the whole column or making neat zig-zag patterns on the answer sheet). So we needed to employ more sophisticated techniques to identify other ‘rogue’ respondents in order to remove these from our sample before conducting further analysis on the data.

Removing Answer Sheets with Too Many ‘3’ Responses

The instructions for completing the questionnaire clearly states that 3 should be used sparingly. But for this Chinese student sample, the mean number of ‘3’s chosen was 30.4, with a Standard Deviation (SD) of 32. For our UK sample however, the mean number of ‘3’s chosen was 9.85, with a SD of 15. It was decided that participants who responded with over 71 unsure ‘3’ responses would be removed from the sample i.e. this means that they are putting down ‘3’ to over a third of their questionnaire items – which is much too high. A caveat to this however is that given the “middle-way” philosophy in the East, it can generally be anticipated that central tendency responding will be higher in China than in the West.

Removing Answer Sheets with Random Responses

We employed two established methods to detect answer sheets which were being completed randomly i.e. the True Response Inconsistency (TRIN) and the Variable Response Inconsistency (VRIN) methods. Both methods are based on paired items which are highly associated in that knowing an individual’s response to one item will provide a very high level of prediction of their response to the other item. Therefore, when a person scores below a certain threshold with many paired items, we can be confident that their responses to the questionnaire have been random.

Data Analysis and Results

Test Re-Test Reliability

At Phase 2, students completed the Identity Questionnaire again about one month after the Phase 1 original completion of the questionnaire; we were able to conduct a Test-Retest analysis. This allows us to look into the stability or reliability of the questionnaire over time.

The final sample size for the test-retest was 206 after all the data cleansing procedures were conducted. Overall the vast majority of Identity scales were reliable. A small number of scales were below the benchmark of .70. However we need to be reminded that we are dealing with a translated questionnaire so we would expect some loss of reliability compared to the original questionnaire. So the original English Identity questionnaire sets the upper limits.

The original English Identity single scale test-retest coefficients ranged from .77 to .92 (based on a test-retest sample of 121). For the translated traditional Chinese questionnaire the test-retest coefficients ranged from .58 to .87. Seven of the 36 Identity questionnaire scales reported less than ideal test-retest coefficients:

• Consultative .57
• Psychological .61
• Empathy .57
• Adaptability .60
• Theoretical .62
• Rational .59
• Reflective .58

Interestingly, it might be argued that these scales are less meaningful to this student sample and different results are likely to be obtained in a business sample.

Internal Consistency Reliability

Another method to determine reliability is to look at internal consistency of each scale to see how well items within a scale correspond with one another. From this analysis we identified nine scales at a lower range of reliability coefficients than our ideal of 0.7:

• Social Presence .60
• Direct .61
• Empathy .58
• Adaptability .60
• Decisive .67
• Self Potency .53
• Self Protecting .62
• Social Desirability .63
• Reflective .43

Combining the two methods of establishing reliability it was useful to see if there were any scales that would have both low test-retest and low internal consistency reliability. The following 2 scales had lower reliabilities than ideal:

• Empathy
• Adaptability

We will be collecting more data so with more extensive use of the tool with participants who will be completing the questionnaire for non-research purposes we do expect the reliabilities to improve.

Study Results: Comparisons with UK Data

The results for this group of Hong Kong students were compared against the UK working population and also against a group of UK A Level applicants and Final Year Students for a Design & Technology course at a UK university.

The group of Hong Kong students compared to the other groups tended to be slightly lower on the following scales:

• Independent
• Critical
• Multi-Tasking
• Variety Seeking
• Determined
• Self Potency
• Positive

However, it is not possible to determine exactly why these differences are found as there are a range of variables as to how the groups differ from each other e.g. motivational aspects as the students were volunteers rather than real job applicants; age differences; cultural and educational experience differences; work experience differences.

Producing Norms & Developing the Career Focus Report

A set of Hong Kong student norms has been established (N= 421) and more data will be added to this at a later date when it becomes available.

At the same time as this research Quest Partnership also developed a new Career Focus Report for Identity and participating students were provided with a report. This new report has been developed with educational clients in mind but can be used by other clients supporting individuals with career guidance. Currently, the report can be normed against the UK working population and the Hong Kong students.

Translation into Simplified Chinese

The project then made traditional Chinese available as an online solution for clients with a view to collect on-going norms data and to work with any clients who can support with validation studies. In December 2009 the simplified Chinese version was also made available online.

If you are interested in training to use the Identity Questionnaire or if you would like to work with PsyAsia in distributing this assessment, please do get in touch with us.

Types of Bias in Psychometric Test Translation

Friday, January 15th, 2010

Types of Bias in Psychometric Test Translation

With the demand and need for psychological tests increasing in various different cultures and countries, there has been much greater awareness regarding some of the issues that are associated with the development or adaptation of tests to be used in contexts and situations that may be different from which the test was developed for. This article focuses on one of the key aspects of translating tests, the types of bias that can occur.

When utilizing the test in a new cultural group, it is not quite as simple as directly translating the test, administering it and then comparing the results for its validity. There are a number of issues that need to be considered such as whether the area assessed with the test applies to the new culture or whether is may be biased towards that group and whether what is assessed by the test also has similar behavioral indicators? These are just some of the potential areas where bias can be found in the translation of tests and affect the validity of the test being utilized in the new context.

Van der Vijer & Hambleton (1996) differentiates between three distinct types of bias that may affect the validity of tests that have been adapted for different cultural contexts and these are construct biasmethod bias and item bias.

Construct bias occurs when the construct (e.g. personality) that is measured by the test displays significant differences between the original culture for which it was developed and the new culture where it is going to be utilized. These differences can occur in the way that the construct was formulated and developed as well as in the relevant behaviors that are associated with the construct. It is critical to examine whether the underlying theory of the test is subject to construct bias and this can be examined through the studies examining the construct and its associated behaviors in the context that it will be utilized in. If there are significant differences found in these studies, it may indicative that there is construct bias. Major revisions may be required to overcome this bias. If not, the validity of the test will be affected.

Method bias refers to factors or issues related to the administration of the test that may affect the validity of the test. Examples of areas that method bias can occur include social desirability, acquiescence response styles, the conditions in which the test was conducted and the motivation of the respondents. Across cultures, there potentially can be differences that can occur in these areas and these can affect the way that the respondents answer the items in the test. This potentially may lead to differences between found that can be erroneously attributed to cultural differences when in fact, these differences are the result of differences in the administration procedures. As a result, it is threat to the validity of tests that have been adapted for use in new cultures. Test developers also not only need to focus on the adaptation of the test itself but also need to be aware of issues regarding the implementation of the test in a new context.

Item bias is another source of bias that can occur in the translation of tests and these refer to biases that occur with the items in the test. This is usually the result of either poor translation choices for items or due to culturally inappropriate translations. For example, the phrase “kick the bucket” is essentially a phrase that referring to passing away in the Western context and is commonly known by most people in that culture; unfortunately, this phrase would have no meaning for people from cultures without any prior experience with that phrase. In this manner, a literal translation of that phrase would be a poor translation as it does not convey the correct meaning of the item. The items in the test need to be culturally equivalent, where the meaning of the items needs to be correctly translated so as to maintain the validity of the test in the new cultural context.

These are some of the biases that may occur during the translation of tests. Test developers will need to be aware of the sources of bias and take the appropriate measures to avoid these biases.

References:

Van der Vijer, F. and Hambleton, R. K. (1996). Translating tests: some practical guidelines. European Psychologist, 1, 89-99.

Psychometric Training in Singapore, Hong Kong, Malaysia, and China
If you are serious about using psychometric tests properly then we recommend joining PsyAsia International’s Psychometric Assessment at Work Course which leads to a certificate of competence in Occupational Testing Level A and Level B from the British Psychological Society. The Course is run publically in Singapore and Hong Kong or in-house anywhere.
More details about BPS Level A and B in Singapore and Hong Kong

Online Psychometric Training – Worldwide
Alternatively, you might be interested in introductory Online Psychometric Test Training presented live by a registered psychologist. PsyAsia is offering a special fee of just US$12 for anybody who registers for the February online psychometric training course!
More details about online psychometric test training

Psychometric Tests in Singapore

Friday, November 20th, 2009

The Market for Psychometrics in Singapore

There are so many Psychometric Tests on the market in Singapore now, the task of choosing the right one is not easy. Choice is always a good thing, however as humans we often look for easy or stereotypical ways of making those choices and they are not always the best ones to make. For example, a client of ours was preparing for an upcoming team-building session. He approached us asking if we had a certain test that he could use in that session. Our answer was that we don’t supply that test for various very good reasons. The client’s response was “but so many people use it”. This is a typical response.   Another potential client had been looking around in Singapore for Psychometric Personality Tests to use in his training sessions as an added benefit.  He categorically advised us that he was not interested in validity and was looking for something simple and cheap!  The reality here is that at best he is wasting his time and the time of those who will complete his tests.  At worst and most likely, his trainees will be led to believe things about themselves which frankly may not be true (reliable or valid!). 

Science, Psychology, Psychometrics and the Real World of Business

As busy professionals we often assume that if lots of other people are using a test it must be a good one. This is a huge mistake. Our evolution has programmed us to be seduced by glossy advertising materials and confident, friendly salespeople. On the other hand, we have a tendency to be turned off by less glossy scientific figures, statistics and perhaps psychologists such as myself who speak about the science and real value behind a test, its validity! Ultimately then, both our clients and ourselves as psychologists have problems to overcome!!

Psychologists have to be able to explain in more “glossy” terms about the technical properties of a test and our clients, usually the HR and aligned professions, are invited to turn their ears our way for a little while, just long enough to get the notion that there is more to a psychometric test than meets the eye!

Technical Properties of Psychometric Tests

When we talk of the technical properties of a psychometric test, we are referring to things such as its reliability and validity as well as how it was constructed. If a test is constructed well, it will take time. Not months, often years. The test will also evolve over time such that more and validity data will be added to its manuals. This process is costly, hence good tests cost money.

If you come across cheap tests, that should start to ring alarm bells. It’s possible to write a few questions on a napkin in a restaurant and call it psychometric and even try to sell it. If it looks good and the questions look relevant perhaps it will sell and gain a huge following. But how reliable is that test?

In other words, can it provide consistent measurement of your candidate? If your bathroom scales provide different results each time you weight yourself you take them back and say these are not reliable. Likewise with a test, you need to ensure that it is consistently assessing the constructs that it purports to assess. We often come across new clients who are shocked when we tell them that good personality tests often contain around 200 questions. However, buyer beware! We know that the longer the test, the more reliable the results (as long as it is not so long that the candidate falls asleep!).

An unreliable test can not be a valid test, hence reliability is a precursor to validity. However, validity is arguably the most important aspect of a test. You choose to use tests because you want them to illustrate where a candidate stands in terms of their ability or personality or in order to predict how your candidate will perform or behave in a job. The test’s ability to meet this need is referred to as validity.

Some tests on the market are simply more valid that others. In fact, one test in the past year has proven to be more valid than all other tests it was compared with on the market!  How come users stay with their current test then? Perhaps because of preference, habit, price, mass-following and so on. However, do ask yourself and your test supplier, how valid is your test – this is the single most important technical property in a psychometric test!

Sometimes tests which are more valid will be more expensive but this makes sense. If a test took a long time to develop, was developed well and by a reputable publisher and is based on well founded theories that have been researched internationally, then surely it is worth paying the extra as such a test will provide an excellent return on investment with its strong validity.

Training to use Psychometric Tests in Singapore 

Properly developed psychometric tests require proper training to be used competently. If your test supplier requires that you undergo very limited or no training, this is a reflection of the test as well as their lack of understanding of psychometrics. You need to understand the concepts referred to above, as well as error in testing and how to make decisions based on test results, let alone how to feed back results properly to candidates and decision-makers. The type of questions (i.e., forced choice versus rating scales) will also dictate how you can use the results – you need to be trained to understand this! In some parts of the world (South Africa for example), only psychologists can use psychometric tests. Whilst this is a strict rule, it has its logical basis in how easy it is for untrained professionals to use tests wrongly.

Purchasing Psychometric Tests in Singapore

You may also wish to consider where you purchase your tests from, particularly in Singapore. In recent years we have seen an influx of profiteers in the industry who seek to make money but lack any depth of understanding in psychometrics or psychology at work. This will change in time as psychology in Singapore develops. For now however, be wary of this and we suggest that you only purchase psychometric tests from fully registered organisational psychologists who have a firm grounding in personality, psychometrics and psychology at work and who are answerable to professional competence and ethics boards.  Many of those selling psychometric tests in Singapore are simply not answerable to anybody in terms of their conduct or competence.  You can therefore not be certain that any advice they provide is relevant, up-to-date or will work in your organisation.

There are many more things to be aware of when choosing psychometric tests in Singapore. We cannot entertain them all here due to space constraints. You may wish to look out for training courses in Psychometric Assessment such as our our Psychometric Assessment at Work training which leads to the internationally recognised British Psychological Society Level A and B Certificates of Competence in Occupational Testing.  Such courses will prepare you further for choosing the right test and therein avoid costly selection and development mistakes. Look for courses run by experts in psychometrics who are based in Singapore and hence have a strong understanding of test use aligned with local culture, laws and practice.

Note: some Singapore firms will ship in overseas trainers to run psychometric training.  We suggest you avoid this training reseller model given that the facilitator is based overseas and is thus likely to lack knowledge of the Singapore business/legal and cultural environment for Psychometric Testing.

This article is Copyright PsyAsia International Pte Ltd.
It was originally written for Human Resources Magazine in Singapore
A shorter version of the article appears in the magazine’s November 2009 issue

Why are there so many questions in personality tests?

Wednesday, October 28th, 2009

For psychometric assessments to have utility and be effective when assessing people for various purposes, the assessment has to be reliable and valid for the situation.

All personality tests are not 100% accurate and measurement errors from a variety of sources can affect the results. The length (i.e. the number of items) of the assessment affects the reliabilty of the assessment and research has demonstrated that measurement errors are smaller in longer assessments than in shorter assessments. In addition, a larger number of items better represents the abstract characteristics that are being assessed. For example, when assessing personality, one cannot expect to obtain an accurate picture of an individual through a few questions, therefore more items are needed. It has to be noted that after a limit, increasing the number of items will not provide further increases to reliability as other factors such as fatigue will set in.

It is for this reason that good personality assessments will have a large number of items and therefore require some time for the candidates to complete the assessment (usually between 200-250 questions, taking around 30-40 minutes). Psychometric assessments that are shorter will tend to be less reliable and valid. With a large number of items, the reliability of the test will be better and in turn the validity of the assessment will be better too. Validity is all about predicting performance. So with high validity human resource professionals get a higher return on their investment.

Comparing psychometric test results between candidates

Monday, August 24th, 2009

The first thing to remember is that if you are using a purely ipsative personality test then you should not be comparing test results between candidates.  Ipsative tests are self-referencing – they are comprised of force-choice items.  They are useful in coaching, team-building and career guidance, but should not be used alone in recruitment and selection scenarios.

Some tests on the market, such as the Saville Consulting Wave or the Apollo Profile are joint normative-ipsative tests and these would be fine to be used to compare between candidates.  A normative test is one which allows the candidate to respond based on the strength of their agreement or disagreement with a statement. The end results are then compared with a group of similar others who have previously taken the test (the norm group). 

Purely normative tests such as the Identity Self-Perception Questionnaire would also be good to use for comparing candidates.  Aptitude tests are by their nature normative tests and hence can be used to compare between candidates. 

So, let’s assume that we have administered a normative personality assessment to two candidates and we are particularly interested in finding a candidate with a high tendency towards creative thinking.  We have decided to use a personality assessment alongside other means of assessment including an abstract reasoning test to assess this.  We ask  Lee and Jane to complete both of these tests.  These are their scores on the test scale of interest (presented in sten scores):

Lee
Creative thinking:8

Jane
Creative thinking:6

Now, keeping in mind that we would never use test results on their own to make a decision, let’s look at how most decision-makers would approach the above scenario based on test results alone for simplicity.

It obviously appears that Lee is somewhat better suited to the position than Jane.

However, in psychometric testing just as in any assessment procedure undertaken for Human Resources, there is always a chance of error.  In fact, it’s more than chance!  We know that error is always present. 

When interviewing somebody the error is present, when running an assessment center the error is also present.  Likewise, error is also present in the use of psychometric tests.  Given a desire to be scientific, reputable test publishers will actually assess their tests for error. 

One way of doing this is to ask a group of respondents to complete the test today and to invite them back a month later to complete the same test.  Ignoring practice effects (which are controlled for), the expectation is that there should be a strong relationship between how a candidate scored at time one and how they score at time two.  The idea is that test results should remain consistent over time.  Psychometricians refer to this as test-retest reliability.

We hope for high test-retest reliability and we really should be choosing tests which have proven high levels.  If we don’t we will have little confidence in test results and be very limited in terms of how we use them.

The assessment for error that shows us how much confidence we can have in test scores is referred to as the standard error of measurement (SEM).  It uses an equation to ascertain how confident we can be that a candidate’s test result is a reflection of their true score as opposed to their true score PLUS error.

The equation is very simple, it is just: Standard Deviation multiplied by the square root of 1 minus the test-retest reliability of the assessment.  If you don’t like statistics, sorry – they really are necessary to use tests competently!

If you choose a reputable test, often the publisher will quote the SEM in the test manual.  If not, you can use the equation above to calculate it.  You would use the standard deviation for your scale of interest taken from the manual alongside the test-retest from the manual (note…if your publisher fails to provide these figures you should probably not be using their tests!!). 

The point is that the lower the SEM (or the higher the test-retest reliability), the better.  Why?

Going back to Lee and Jane above.  If our test has an SEM of 1.5 STENS, this would mean that we are 68% confident that Lee’s true score for the creative thinking scale is between 6.5 and 9.5 (we add and subtract the SEM from the observed score).  It would also mean that we are 68% certain that Jane’s true score lies between 4.5 and 7.5 on the same test.

Now we can see that some doubt begins to arise as to whether the differences observed between the two candidates is as a result of a real score difference or an error difference (i.e., the true score for both candidates could be 7!).  We don’t want to make a mistake and choose the wrong candidate, so let’s now look at how we can compare the differences.

We can take this further and calculate something called the standard error of difference. This tells us how confident we can be that there is a true difference between the scores of the two candidates.  Because both candidates completed the same test, we use the following equation: SEdiff= the square root of (1.414 * SEM squared of the test in question). 

Let’s say that our test has an SEM of 1.5 STENS.  Using the SEdiff equation, we get a figure of 3.18 for the SEdiff. This represents our “critical figure”. It means that the difference between the candidate’s scores must be at least 3.18 before we can conclude there is a true score difference.

In our example, the difference between the candidate’s scores is only 2.  Hence we cannot conclude there is a true score difference.  The implication for selection is that we should not (everything else being equal) select one candidate over the other because, although we observe differences, the differences may not be true differences, they may be simply error differences.

Note that if we choose a more reliable test it will reduce the SEM.  So for example, if we have an SEM of 1 STEN, our SEdiff for the above example would be 1.19.  In this case, since the difference between the candidate’s scores is 2 STENS, we could conclude that there is a true difference.  We would be at least 68% certain and almost 96% certain.  We won’t go into degrees of certainty in this article, but the point is made!

In summary, do not compare candidate’s test results without a knowledge of the test’s reliability and standard deviation or in other words, do not ignore the SEM.  Every assessment technique has an error variable.  Competent users of psychometric tests will be aware of this and ensure they do not make the wrong selection decision or give incorrect development/careers advice on the basis on error rather than true score differences. 

This article is (C) 2009 PsyAsia International. Some websites have been given permission to post this article.  The article must always contain our copyright, publisher details and a live link to our website. Please do not violate these terms.

 
 
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