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Archive for January, 2011

#Human Resources Evaluates #Psychometric Tests – Questions that are not worth asking!

Thursday, January 27th, 2011

The WRONG Questions to ask when HR is “Evaluating” Psychometric Tests

Is it a popular test?

A number of poorly developed internet tests are VERY popular but highly UNRELIABLE and not at all VALID!

Likewise, many tests on the market either have low validity overall, or lower validity than a competitor test but may have been adopted by HR for various reasons.

Tests which have been on the market for many years may have become very popular – but do you really want to use tests developed 20 or so years ago?

 Can I see a list of clients who use this test?

This may break privacy and confidentiality agreements that test distributors hold with clients.

Some distributors may be happy to break confidence in order to get a sale – do you want to work with such people?

A new test will have a small client list and yet be the best test on the market!

Perhaps a very good test is rather pricey and only used by the most elite?

 How long have you been selling the test?

If the test is new then the distributor may only have been selling it for a few months. This has no bearing upon the test’s validity.

Likewise, if a distributor has only just started to sell a well known, established test it has no bearing on the test’s validity.

 Is it an easy test to understand?

This question may have some utility in that if the test is hard to understand, you may make selection mistakes. However, the easiest tests to understand usually are based on very simple models that may be unfair to use in predicting human workplace performance. It would be better to opt for more advanced tests that assess a broad range of human aptitudes, talents, motives and competencies and to commit to the necessary training to ensure you can use the test properly.

It’s expensive, perhaps I should go for a cheaper test?

Often, the more expensive tests are so for good reason!  They have been developed well by the best in the field over a number of years and have been appropriately validated.

Always ask yourself about the ROI (return on investment). If you could pay $100 and get a 10% chance of choosing the right candidate or $1000 and have a 60% chance of getting the right candidate – which would you prefer? Most CEOs would opt for the $1000. Likewise, paying a little more for a better test will result in a higher likelihood of getting the right candidate as the test will be more reliable and valid.

 Can I have a free trial?

Free trials don’t assist at all in evaluating the technical properties of a test.

Sometimes, when given free trials, clients reject a test because it is too long or does not have the questions they were expecting. This is subjective. In order to properly evaluate whether a test will predict the work competencies of importance, one needs to assess the test’s technical properties statistically.

 Is it possible to “evaluate” without being trained to do so?

The clear answer is no!

To properly evaluate a test one needs to understand how to assess reliability and validity among other things.  This is a difficult issue – in order to buy into a test and get trained on it you want to know it is a good test, yet you can’t fully evaluate a test until you’ve had training on how to evaluate it! You could have a look through PsyAsia’s blogs and psychometric training sites or attend a general psychometric course though.

 More information

www.psyasia.com Knowledgebase

www.psychometricassessment.com/blog

www.psychometricassessment.com/training

http://dates.psyasia.com – all psychometric test training course dates in Singapore & Hong Kong as well as Online Training in Psychometrics

Hong Kong(+852) 8200 6005

Singapore (+65) 6521 3131

Malaysia (+60) 03 2782 6928

68% of Job Applications Fraudulent in Hong Kong & China – Tips for catching them! #HR #psychometrics

Wednesday, January 26th, 2011

In the Winter edition of the Hong Kong HR Magazine, there was an article that discussed research relating to lies that job applicants make when applying for jobs. Most of the lies appeared in the candidate’s CVs with many candidates inflating their experience and educational qualifications among other things. The application of Scientific Human Resource Processes can help to reduce the hiring mistake of offering a job to a candidate who has provided fake information in their CV.

Many top organisations today use the services of firms who run background checks on applicants to help ensure they do indeed have the educational and experiential backgrounds they claim to have. What else can be done to attack this problem head on?

Psychometric Tests are useful. For example if a candidate claims to have a strong aptitude for an aspect of the job that is not supported by their aptitude test results, this raises serious doubts and should lead to further questioning of the applicant. Personality Assessment results give an indication of whether the applicant has the profile that would fit and work within the employing company. Again, if there is a mismatch between this and the role profile more questions are raised. Furthermore, modern personality questionnaires include scales that assess the extent to which the candidate is responding openly and honestly and may set off alarms with certain applicants.

Behavior-based interviewing (BBI) is an area that can also assist as part of a scientific HR process to ensure validity of the CV.  With BBI, the interviewer will ask applicants questions about their previous experiences and probe for the evidence they need to support the candidate’s application. Well trained interviewers are usually able to tell when candidates are lying or inflating their experiences and expertise.

It has been well known for years that CVs are unreliable and lack validity in predicting job performance. It is far wiser to consider your job competencies first and then design a rigid selection process which includes psychometric tests and behavior-based interviews as well as perhaps assessment centre exercises and work samples for some jobs. Using these more reliable and valid tools will improve the validity of any company’s selection process and therefore the overall productivity of the firm.

PsyAsia International offers world-class training in Behaviour Based Interviewing and Psychometric Assessment as per below.  For details on any of these courses, please go to http://dates.psyasia.com and select the course from the drop down list. To register, simply visit http://www.psyasia.com/register.

Behavior-based Interviewing Course
Singapore: 15 March 2011
Hong Kong: 24 May 2011

Psychometric Assessment at Work Course
British Psychological Society Level A and B Certification
Singapore: 16-18 and 21-23 March 2011
Hong Kong: 2-4 & and 8-10 August 2011

Online Psychometric Test Administration Course
British Psychological Society Test Admin Certification
Available to anybody anywhere (conducted live in English)
15-17 February 2011

Psychometric Test Administration Course
British Psychological Society Test Admin Certification
Singapore: 16 March 2011
Hong Kong: 2 August 2011

Saville Consulting Wave Accreditation Course
Singapore: 24 March 2011 for those with existing personality test accreditation or 24-25 March 2011 for those without.
Hong Kong: 30 May or 11 August for those with existing personality test accreditation or 30-31 May or 11-12 August for those without.

Identity Personality Test Accreditation Course
Singapore: 22-23 March 2011
Hong Kong: 9-10 August 2011

Human Resource Management Course Singapore – FINAL 2 WEEKS of REGISTRATION! (#HRM)

Thursday, January 20th, 2011

PsyAsia’s acclaimed Human Resource Management Course is confirmed to run in Singapore from 22-25 February 2011. The HRM course is run by an award-winning and published Doctoral Level Business Psychologist who also teaches the same course to MSc students in Asia and previously taught for the UK’s University of Leicester in the Middle East.  PsyAsia usually runs this course as an in-house option for governments and multi-nationals across the region. However, due to strong interest we are offering this pubic course opportunity.  Kindly note that this is the only time in 2011 that this course will run as a public course in Singapore!

Places are limited and filling up, so please do register soon. With just over 4 weeks to go until the course and 2 weeks until we need to inform the hotel venue (5-star Conrad Centenial) of delegate numbers, we will be closing registration in 2 weeks time or once full, whichever is sooner.

If you have any queries about the course, kindly call us on Singapore 6521 3131, Hong Kong 8200 6005 or Kuala Lumpur 2782 6928.

Full course details and schedule can be viewed here.

Online registration is open here.

Register for Psychometric Training in Singapore or Hong Kong to get 50% off Behaviour Based Interview or Saville Wave Training

Thursday, January 13th, 2011

PsyAsia is pleased to advise clients that we have extended our special 50% discount offer for those who register for our Psychometric Test Training Course: BPS Level A & B in Singapore until the end of January. Any client who registers for the Level A and B course will be offered a 50% discount on the Saville Consulting Wave accreditation course that follows the day after the Level B training; and/or, 50% off our Behaviour-based Interview Course which is confirmed for the day immediately before the Level A training.  Furthermore, we are pleased to continue to offer a 50% discount off the Behaviour Based Interview Course for any client who registers for our 4-day Human Resource Management Course in Singapore on 22-25 February. 

Training places are limited and courses are now beginning to fill, so please register asap to ensure your place. The above discount offers will expire on 31 January.

If you are in Hong Kong, you can also avail the offers by joining our Hong Kong Psychometric Assessment Level A and B course in March.

All course dates and details as well as email links can be found from here: http://dates.psyasia.com

Kindly contact us on Singapore +65 6521 3131 or Hong Kong +852 8200 6005 for full details.

 
 
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